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Problem connecting to email server

Community Veteran
Posts: 2,364
Thanks: 241
Fixes: 2
Registered: 04-08-2009

Problem connecting to email server


Getting the following...
Socket Error: 10060, Port: 110, Protocol: POP.A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
20 REPLIES
Moderator
Moderator
Posts: 26,913
Thanks: 1,728
Fixes: 131
Registered: 14-04-2007

Re: Problem connecting to email server

I've just had a login box. Yep mail problems again.

Customer and Forum Moderator.

Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Problem connecting to email server

All mailboxes failed again
Community Veteran
Posts: 26,718
Thanks: 929
Fixes: 10
Registered: 10-04-2007

Re: Problem connecting to email server

I'm having problems too.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 26,718
Thanks: 929
Fixes: 10
Registered: 10-04-2007

Re: Problem connecting to email server

Webmail failed as well.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Problem connecting to email server

RSS feed from Plusnet Service Status failed as well Ignore - this appears to be a local problem as all the other feeds are showing the same problem
ChrisDancer
Dabbler
Posts: 19
Registered: 08-04-2008

Re: Problem connecting to email server

My webmail not working either. After being able to read it this morning it dumped me out and won't let me back in.
Advanced webmail has now started throwing a captcha at me on login, which it didn't do before. When I fill this in correctly I still can't get access.
Basic webmail throws up the good old "ERROR: Connection dropped by IMAP server".
knowdice
Grafter
Posts: 328
Registered: 25-04-2008

Re: Problem connecting to email server

Not just webmail, POP3 as well  Embarrassed
mooblie
Grafter
Posts: 41
Registered: 12-08-2007

Re: Problem connecting to email server

Me too: on several different POP3 mailboxes, getting:
"An operation on the server timed out." OR "Login failed" OR "Entourage cannot find the server."
jab1
Aspiring Champion
Posts: 1,955
Thanks: 451
Fixes: 6
Registered: 24-02-2012

Re: Problem connecting to email server

Yup, methinks PN have a problem Wink
John
Moderator
Moderator
Posts: 26,913
Thanks: 1,728
Fixes: 131
Registered: 14-04-2007

Re: Problem connecting to email server

Looks like it's fixed.
All working for me now.

Customer and Forum Moderator.

kdoug007
Grafter
Posts: 510
Registered: 17-05-2012

Re: Problem connecting to email server

hiya AM  sure the PN  team are  working  on it.....
have to be  patient i  guess
Community Gaffer
Community Gaffer
Posts: 13,405
Thanks: 1,176
Fixes: 91
Registered: 04-04-2007

Re: Problem connecting to email server

Apologies folks, I've just published a couple of service status posts. The mail collection servers have gotten themselves into a bit of a muddle and it's locked up the mail storage platform. We were a little late to notice due to some work we were carrying out on the monitoring platform this morning Sad

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

kdoug007
Grafter
Posts: 510
Registered: 17-05-2012

Re: Problem connecting to email server

its  all  strats  fault...  he  didnt  pay the  electric  bill... Cheesy
Moderator
Moderator
Posts: 26,913
Thanks: 1,728
Fixes: 131
Registered: 14-04-2007

Re: Problem connecting to email server

Ran out of shillings Sad

Customer and Forum Moderator.