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Problem connecting to email server

nozzer
Hero
Posts: 3,298
Thanks: 738
Fixes: 3
Registered: ‎04-08-2009

Problem connecting to email server


Getting the following...
Socket Error: 10060, Port: 110, Protocol: POP.A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
20 REPLIES 20
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Problem connecting to email server

I've just had a login box. Yep mail problems again.
Windows 10 Firefox 107.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Problem connecting to email server

All mailboxes failed again
jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Problem connecting to email server

I'm having problems too.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Problem connecting to email server

Webmail failed as well.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Problem connecting to email server

RSS feed from Plusnet Service Status failed as well Ignore - this appears to be a local problem as all the other feeds are showing the same problem
ChrisDancer
Dabbler
Posts: 19
Registered: ‎08-04-2008

Re: Problem connecting to email server

My webmail not working either. After being able to read it this morning it dumped me out and won't let me back in.
Advanced webmail has now started throwing a captcha at me on login, which it didn't do before. When I fill this in correctly I still can't get access.
Basic webmail throws up the good old "ERROR: Connection dropped by IMAP server".
knowdice
Grafter
Posts: 348
Thanks: 1
Registered: ‎25-04-2008

Re: Problem connecting to email server

Not just webmail, POP3 as well  Embarrassed
mooblie
Rising Star
Posts: 56
Fixes: 1
Registered: ‎12-08-2007

Re: Problem connecting to email server

Me too: on several different POP3 mailboxes, getting:
"An operation on the server timed out." OR "Login failed" OR "Entourage cannot find the server."
jab1
Aspiring Legend
Posts: 12,154
Thanks: 3,876
Fixes: 150
Registered: ‎24-02-2012

Re: Problem connecting to email server

Yup, methinks PN have a problem Wink
John
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Problem connecting to email server

Looks like it's fixed.
All working for me now.
Windows 10 Firefox 107.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
kdoug007
Grafter
Posts: 510
Registered: ‎17-05-2012

Re: Problem connecting to email server

hiya AM  sure the PN  team are  working  on it.....
have to be  patient i  guess
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,261
Thanks: 4,033
Fixes: 258
Registered: ‎04-04-2007

Re: Problem connecting to email server

Apologies folks, I've just published a couple of service status posts. The mail collection servers have gotten themselves into a bit of a muddle and it's locked up the mail storage platform. We were a little late to notice due to some work we were carrying out on the monitoring platform this morning Sad

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

kdoug007
Grafter
Posts: 510
Registered: ‎17-05-2012

Re: Problem connecting to email server

its  all  strats  fault...  he  didnt  pay the  electric  bill... Cheesy
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Problem connecting to email server

Ran out of shillings Sad
Windows 10 Firefox 107.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine