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Pop Settings for a legacy totalise email

FIXED
touristica
Interested
Posts: 2
Registered: ‎08-02-2021

Pop Settings for a legacy totalise email

Hi my totalise email has just stopped working in outlook with the message that the SMPT server which I have been using for some time (smtp.plus.net) is not recognised. Its set up as a pop account. Can someone please let me know the all of the current POP server, port and authentification settings to use? Many thanks.

2 REPLIES 2
Townman
Superuser
Superuser
Posts: 19,488
Thanks: 7,929
Fixes: 94
Registered: ‎22-08-2007

Re: Pop Settings for a legacy totalise email

Fix
The right server name for the outbound server is relay.plus.net. Use port 587 with STARTTLS and the same authentication as that for the pop server.

smtp.plus.net does work but it causes issues with the security certificates, therefore better to use the recognised name as published in the help pages and the sticky post at the top of this forum board.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

touristica
Interested
Posts: 2
Registered: ‎08-02-2021

Re: Pop Settings for a legacy totalise email

Perfect - Thnaks for your help.