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Plusnet server on Trend blacklist

Simon
Grafter
Posts: 49
Thanks: 2
Registered: 01-08-2007

Plusnet server on Trend blacklist

... any one else?
Quote
A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 62.208.144.158 responded with: **
550:5.7.1 Service unavailable; Client host [84.93.230.244] blocked using Trend Micro RBL+. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=84.93.230.244; Mail from 84.93.230.244 blocked using Trend Micro Email Reputation database. Please see <http://www.mail-abuse.com/cgi-bin/lookup?84.93.230.244>
This message was created automatically by mail delivery software on the server avasout03.

This with a regular corresponder..
141 REPLIES
itbookworm
Grafter
Posts: 31
Registered: 22-08-2007

Re: Plusnet server on Trend blacklist

Yup just had the same  Cry Cry Cry  Different IP address but exactly the same reason. Looks like it will only be a problem with recipients who use the trend micro filtering on their incoming mail but still a pain.
Now I need to find another route to send the message until Plusnet are able to fix it!
davidj66
Rising Star
Posts: 623
Thanks: 36
Fixes: 1
Registered: 04-09-2008

Re: Plusnet server on Trend blacklist

Just had the same problem this morning sending email to my wife's workplace,bounce back with similar message re Trend Micro etc ....but had no problems yesterday?Huh
Simon
Grafter
Posts: 49
Thanks: 2
Registered: 01-08-2007

Re: Plusnet server on Trend blacklist

... the MAPS entry (?) at http://www.mail-abuse.com/cgi-bin/show_listing.cgi?5188052 shows that abuse@plus.net were sent a notification on Fri, 4 May 2012 at 01:48:07.
I raised a ticket yesterday and was told that they "appear to have noticed 2 examples at present", then told they had requested RBL removal at 16:40 yesterday and to allow at least 24 hours then retest.
Do Plusnet ignore messages from what would seem to be major black lists(Trend Micro in this case)?
OK, not expecting instantaneous reactions, but four days?
skingston
Newbie
Posts: 3
Registered: 25-06-2007

Re: Plusnet server on Trend blacklist

Emails to some universities are being blocked because Plusnet's server is listed with listed at rbl-plus.mail-abuse.ja.net
Possibly JANET subscribe to Trend?
This is yesterday and today. Not good...
wildhorse
Newbie
Posts: 3
Registered: 30-07-2007

Re: Plusnet server on Trend blacklist

same here.  Having mail to TREND monitored sites bounced for a couple of days now.  Angry  PLEASE GET IT FIXED!!
Rich
Grafter
Posts: 184
Registered: 30-07-2007

Re: Plusnet server on Trend blacklist

Also a problem here - Blocked IP is 84.93.230.250.  Is PlusNet looking at it?
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Plusnet server on Trend blacklist

Hi guys - Sorry for the lack of response.
We are aware and have raised internally to our network department.
Rich
Grafter
Posts: 184
Registered: 30-07-2007

Re: Plusnet server on Trend blacklist

Thanks James.
For anyone else having problems, I used "Free SMTP Server" from http://www.softstack.com to re-send the problem email.  This allows the black-listed PlusNet servers to be bypassed.
Richard
198kHz
Aspiring Champion
Posts: 3,482
Thanks: 418
Fixes: 11
Registered: 30-07-2008

Re: Plusnet server on Trend blacklist

A message sent yesterday afternoon to an 'almost daily' correspondent has bounced this morning with -
Final-recipient: RFC822; xxx@yyy.org.uk
Disposition: automatic-action/MDN-sent-automatically; deleted
X-MSExch-Correlation-Key: akL98XWYIk+gL/SeroWmKg==
X-Display-Name: xxxx xxxx
Is this likely to be due to the problem being discussed in this thread?
Remember you are unique - just like everyone else
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Plusnet server on Trend blacklist

Possibly, we've requested removal and are chasing them up today.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
198kHz
Aspiring Champion
Posts: 3,482
Thanks: 418
Fixes: 11
Registered: 30-07-2008

Re: Plusnet server on Trend blacklist

Thanks Chris.
Remember you are unique - just like everyone else
Simon
Grafter
Posts: 49
Thanks: 2
Registered: 01-08-2007

Re: Plusnet server on Trend blacklist

... still bouncing...
seems that the quite a bit of (if not all of) the NHS use this list.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: Plusnet server on Trend blacklist

HI folks,
We've posted a Service status about this, so keep an eye out there for updates.
Jojo Smiley
Community Veteran
Posts: 6,735
Thanks: 12
Registered: 02-02-2008

Re: Plusnet server on Trend blacklist

Glad you're "on the case" I've had customers and people I've referred phoning me about this!
The NHS blocks are a particular problem.  Cry