Plusnet mail being blocked by Hotmail? :-(
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Plusnet mail being blocked by Hotmail? :-(
19-09-2017 6:59 PM
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Just recieved this after mailing a friend this evening:
"A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 65.54.188.126 responded with: ** xxxxxxxx@hotmail.com 550:SC-002 (BAY004-MC4F25) Unfortunately, messages from 84.93.230.250 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. This message was created automatically by mail delivery software on the server avasout05."
Has always worked before this so I assume (as in the past) Hotmial has got its undergarments in a tizzy over mails from PN. Can PN resolve please? And how long will it take?
TIA,
Ray.
Re: Plusnet mail being blocked by Hotmail? :-(
19-09-2017 11:51 PM
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Not just you... Presumably a compromised machine on Plusnet is sending out malware or spam.
It would be nice if Plusnet could be a bit more attentive to issues like this - no doubt many users inconvenienced.
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A message that you sent to the following recipient could not be delivered due to a permanent error. ** The remote server 104.44.194.233 responded with: ** XXXXX@hotmail.com 550:SC-002 (SNT004-MC7F12) Unfortunately, messages from 84.93.230.250 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. This message was created automatically by mail delivery software on the server avasout05.
Re: Plusnet mail being blocked by Hotmail? :-(
20-09-2017 3:19 AM - edited 20-09-2017 3:30 AM
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When posting that reply, I attempted delisting, however a delisting address I found bounced and as yet I've had no response from their web form.
Edit: Tried again and have now managed to raise a support request with Microsoft (ref: 1398757264).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Plusnet mail being blocked by Hotmail? :-(
20-09-2017 9:21 AM
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topic locked in favour of linked thread.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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