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Plusnet Webmail

atbs1
Grafter
Posts: 307
Registered: ‎14-04-2007

Plusnet Webmail

Today I need to access webmail for my various mailboxes that I have previously created. I can access my main mailbox but am not able to access the other ones. I log in as username+mailboxname then password. But these fail - so, how do I do this please?
5 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: ‎26-11-2011

Re: Plusnet Webmail

I've just tested this and it appears to work without any problems.
Can you double check you've got the password for the mailbox you're trying to get access to correct, just to be sure?
Chris Pettitt
Cloud Environments Engineer
atbs2
Newbie
Posts: 10
Registered: ‎10-08-2011

Re: Plusnet Webmail

Tnaknks, for an obscure reason it has started working for me this afternoon. I have no idea why there was a portal error.
atbs2
Newbie
Posts: 10
Registered: ‎10-08-2011

Re: Plusnet Webmail

Ok, I have this morning logged in to one of my em accounts as username+mynam and password.  However I cannot log in to username+mail  and password. Please help me out.
Highlighted
Superuser
Superuser
Posts: 12,712
Thanks: 3,965
Fixes: 25
Registered: ‎22-08-2007

Re: Plusnet Webmail

Hi,
If mail@username.plus.com is your DEFAULT email address then you log in with just username, not username+mail
HTH
atbs1
Grafter
Posts: 307
Registered: ‎14-04-2007

Re: Plusnet Webmail

Thanks townman, that solved that issue, obvious really.