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Plusnet E mail on Kindle Fire

stathe
Rising Star
Posts: 795
Thanks: 25
Fixes: 1
Registered: ‎30-07-2007

Plusnet E mail on Kindle Fire

Outlook express was woking O.K and now  I am unable to receive  though .I can send,    I have set my password then ----- imap.plus.net  -- Security none------ Port 143
It says E mail adress or password incorrect      Any advice apreciated      My O.E express on my main computer is set POP 3 and leave message on server Why should thiis sudenly fail  Thank You
2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Plusnet E mail on Kindle Fire

Hi there,
A common mistake is to get the the username set incorrectly. Make sure you've not included any broadband details after the username such as @plusdsl.net for example
It would be worth having a read through the info on this help page too: http://www.plus.net/support/email/troubleshooting.shtml
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
stathe
Rising Star
Posts: 795
Thanks: 25
Fixes: 1
Registered: ‎30-07-2007

Re: Plusnet E mail on Kindle Fire

Thank you that is exactly what was wrong , my user name, I put the wrong one in when I changed something Thanks again