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Plus net mail on mobile

widgetwilk39
Hooked
Posts: 9
Thanks: 4
Registered: 08-03-2017

Plus net mail on mobile

Have got the app My Mail on my Android Smart phone, and want to add my Plusnet address to it, I go to 'Other Mail' put in my email address and the correct password , press sign in, and it just keeps going round saying 'Something wrong' trying to connect' then it ends 'Unable to process request, Check data and try again'

Is it not possible to add a Plusnet addressHuh

3 REPLIES
Community Veteran
Posts: 26,678
Thanks: 900
Fixes: 10
Registered: 10-04-2007

Re: Plus net mail on mobile

My guess is that the default settings have starttls/SSL on which Plusnet don't support. Security needs to be off.

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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widgetwilk39
Hooked
Posts: 9
Thanks: 4
Registered: 08-03-2017

Re: Plus net mail on mobile

Thanks for reply, but how do you change security settings and is it wise to?Huh

so if this is done is it then possible to get your e-mails from this app, as I find going through the Plusnet website on the phone a long job,

widgetwilk39
Hooked
Posts: 9
Thanks: 4
Registered: 08-03-2017

Re: Plus net mail on mobile

I have had a reply from Plusnet and have done it, if you want to know how let me know and I will copy paste it on here.