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Phishing or for real?

redsox10
Grafter
Posts: 43
Registered: ‎31-01-2011

Phishing or for real?

Just got the following suspicious email and wondering if it's for real:
support@plus.net <*******@******net.au>
Account Notification
Your Plusnet email account will stop receiving messages due to our system detected
a violation of Spam activities. You have to verify and update your email address information
to avoid account termination. To verify this email address, simply click on the link below.
   Click Here to Verify your Account
Note: Your email address information is out-of-date.
For your security, please keep your email address information up-to-date.
If this information changes, you can always update it by signing in to your Email account.
Kind regards,
Plusnet Customer Support

http://portal.plus.net

Plusnet respects your Privacy. Review Our Online Privacy Statement. To set your contact preferences for Plusnet communications,
These settings will Not Affect any mandatory service communications that are Considered Part of Certain  
2014 Plusnet Services.
Adie:green removed personal email address
7 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Phishing or for real?

Is that your email address - if so it needs munging
If that is the address it came from it is a phishing email
If it is from Plusnet there will be a ticket on your account - see my sig for a link
redsox10
Grafter
Posts: 43
Registered: ‎31-01-2011

Re: Phishing or for real?

That's the address it came from.  Must be phishing.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Phishing or for real?

still worth checking closed or open tickets in your account as Plusnet have been known to use third party companies even though it is doubtful in this case
Community Gaffer
Community Gaffer
Posts: 13,553
Thanks: 1,243
Fixes: 102
Registered: ‎04-04-2007

Re: Phishing or for real?

This is definitely *not* a genuine email and under no circumstances would I suggest clicking the hyperlink contained in it.
@redsox10, if you've still got a copy of the message then I'd be interested in seeing it in it's full glory (complete with headers). Don't suppose you're able to PM me a copy?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

redsox10
Grafter
Posts: 43
Registered: ‎31-01-2011

Re: Phishing or for real?

Hi Bob,
I have PMed you the email and full header.  Trust you can nail down this critter.
Community Gaffer
Community Gaffer
Posts: 13,553
Thanks: 1,243
Fixes: 102
Registered: ‎04-04-2007

Re: Phishing or for real?

Thanks.
Looks to have been sent from a compromised Webmail account belonging to a customer of these folk.
Might be an idea to forward the message as an attachment to abuse@iinet.net.au.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

redsox10
Grafter
Posts: 43
Registered: ‎31-01-2011

Re: Phishing or for real?

Done. Thanks.