cancel
Showing results for 
Search instead for 
Did you mean: 

POP3 account

BillR46
Hooked
Posts: 5
Fixes: 1
Registered: ‎11-11-2021

POP3 account

Trying to set up POP3 account in Outlook instead of SMTP getting message "send test email message An unknown error occurred error code 0x800cc81  Any ideas?

4 REPLIES 4
jab1
Legend
Posts: 16,613
Thanks: 5,226
Fixes: 245
Registered: ‎24-02-2012

Re: POP3 account

I don't quite get what you mean POP3 is a mail type, SMTP is a transfer protocol.

What settings do you have on the account - the correct ones are available here: https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/

John
Townman
Superuser
Superuser
Posts: 22,725
Thanks: 9,446
Fixes: 151
Registered: ‎22-08-2007

Re: POP3 account

Or to put it slightly differently - POP3 is inbound and SMTP is outbound.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
Legend
Posts: 16,613
Thanks: 5,226
Fixes: 245
Registered: ‎24-02-2012

Re: POP3 account

@Townman True, but I still don't understand the original post.

John
Baldrick1
Moderator
Moderator
Posts: 11,494
Thanks: 5,111
Fixes: 413
Registered: ‎30-06-2016

Re: POP3 account

@BillR46 

There are many versions of Outlook. Which are you trying to set up? I use the version that is bundled with Office 2019 and always use the advanced manual settings.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'