cancel
Showing results for 
Search instead for 
Did you mean: 

PN web mail still rejects valid email addresses

mapletree
Grafter
Posts: 644
Registered: ‎28-07-2007

PN web mail still rejects valid email addresses

Using webmail I cannot reply to some emails (sent via the spamgourmet service) because the web mail client rejects the email address.  I'm sure I reported this before but can't find the post. Please fix this.
And why on earth have you added CAPTCHAs?  I hate these since I can't read the damn things.
2 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: PN web mail still rejects valid email addresses

Hi mapletree,
Can you tell me what message you get, what address are you replying to? I'd need as much info as possible to be able to investigate.
Jojo Smiley
mapletree
Grafter
Posts: 644
Registered: ‎28-07-2007

Re: PN web mail still rejects valid email addresses

email address is like +xx+xxxxxxxx+aaaaaaaaa.xxxxxx#xxxx.com@spamgourmet.com
(I have replaced some words with "xxxx" & "aaaa"  for privacy.  But I see this error with all similar addresses).
The error message is:
"Message not sent. Server replied:
    Requested action not taken: mailbox unavailable
    550 restricted characters in address"
I can reply to these emails using a normal email client, just not via web-mail.