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PN Portal and Home Page

cjags
Aspiring Pro
Posts: 491
Thanks: 22
Fixes: 4
Registered: ‎31-08-2007

PN Portal and Home Page

Trying to connect to webmail and just get
Waiting for portal.plus.net then eventually get a timeout with the error
Network Error (tcp_error)
A communication error occurred: ""
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.
For assistance, contact your network support team.

Also get same problem trying to log into the main Plusnet site to check service status.
10 REPLIES 10
Strat
Moderator
Moderator
Posts: 31,296
Thanks: 3,878
Fixes: 565
Registered: ‎14-04-2007

Re: Waiting for portal.plus.net

Looks like there is a problem with the portal.

Customer and Forum Moderator. Windows 10 Firefox 105.0.1 (64-bit (64-bit)


glloyd
Rising Star
Posts: 1,670
Thanks: 20
Fixes: 1
Registered: ‎06-04-2007

PN Portal and Home Page

Is there a problem with PlusNet home page and portal. Times out on both this morning?
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: PN Portal and Home Page

Yep, we were having problems with them this morning. A service status was posted here: http://usertools.plus.net/status/archive/1278319766.htm
Should be on the way back up now.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: Waiting for portal.plus.net

Glad that it is not just me.
[Edit]
It's back!
cjags
Aspiring Pro
Posts: 491
Thanks: 22
Fixes: 4
Registered: ‎31-08-2007

Re: PN Portal and Home Page

webmail is back but plusnet member centre isn't.
http://portal.plus.net/index_portal.html?home=membercentretop
Strat
Moderator
Moderator
Posts: 31,296
Thanks: 3,878
Fixes: 565
Registered: ‎14-04-2007

Re: PN Portal and Home Page

I've just been in to the members centre but it was very slow.
Mod Note
Edit: Sorry forgot to say I merged two threads on the same subject. Embarrassed

Customer and Forum Moderator. Windows 10 Firefox 105.0.1 (64-bit (64-bit)


cjags
Aspiring Pro
Posts: 491
Thanks: 22
Fixes: 4
Registered: ‎31-08-2007

Re: PN Portal and Home Page

Still can't access the member centre. Sad
Network timeouts.
Midnight_Caller
Rising Star
Posts: 4,167
Thanks: 15
Fixes: 1
Registered: ‎15-04-2007

Re: PN Portal and Home Page

@Strat, Bend over me lad.  
Strat
Moderator
Moderator
Posts: 31,296
Thanks: 3,878
Fixes: 565
Registered: ‎14-04-2007

Re: PN Portal and Home Page

I wondered where Mand's persuader went Undecided

Customer and Forum Moderator. Windows 10 Firefox 105.0.1 (64-bit (64-bit)


cjags
Aspiring Pro
Posts: 491
Thanks: 22
Fixes: 4
Registered: ‎31-08-2007

Re: PN Portal and Home Page

Working now. Smiley Smiley