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PAYH webmail domain not working
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PAYH webmail domain not working
10-05-2011 1:26 PM
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I added credit to my domain yesterday morning (Monday 9th) but still over 24 hrs later, even though the hosting is showing as extended to 9th June I cannot connect to the webmail.[mydomainname] - I get a DNS error. I would have expected this to have been up and working after a few hours???
Send an email from the PAYH support page to support@pay-as-you-host.com last night but not heard anything. Is that email address valid and working - the address last time I used it in March was payh.co.uk?
I would appreciate it if somebody could take a look and fix please.
Send an email from the PAYH support page to support@pay-as-you-host.com last night but not heard anything. Is that email address valid and working - the address last time I used it in March was payh.co.uk?
I would appreciate it if somebody could take a look and fix please.
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Re: PAYH webmail domain not working
10-05-2011 1:31 PM
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Hi lydonp,
I've passed this to the guys that look after the PAYH platform, you should hear back soon.
I've passed this to the guys that look after the PAYH platform, you should hear back soon.
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Re: PAYH webmail domain not working
10-05-2011 1:36 PM
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Right - DNS has been refreshed, so allow for propagation time and you should be up and running again 
In the mean time http://webmail.payh.co.uk should allow you access to the webmail service.
Hope that helps,

In the mean time http://webmail.payh.co.uk should allow you access to the webmail service.
Hope that helps,
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Re: PAYH webmail domain not working
10-05-2011 2:41 PM
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Many Thanks Matt. An excellent and speedy resolution! All up and working again. Cheers!

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