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PAYH webmail domain not working

lyndonp
Grafter
Posts: 90
Registered: ‎15-06-2007

PAYH webmail domain not working

I added credit to my domain yesterday morning (Monday 9th) but still over 24 hrs later, even though the hosting is showing as extended to 9th June I cannot connect to the webmail.[mydomainname] - I get a DNS error. I would have expected this to have been up and working after a few hoursHuh
Send an email from the PAYH support page to support@pay-as-you-host.com last night but not heard anything. Is that email address valid and working - the address last time I used it in March was payh.co.uk?
I would appreciate it if somebody could take a look and fix please.
3 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: PAYH webmail domain not working

Hi lydonp,
I've passed this to the guys that look after the PAYH platform, you should hear back soon.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: PAYH webmail domain not working

Right - DNS has been refreshed, so allow for propagation time and you should be up and running again Smiley
In the mean time http://webmail.payh.co.uk should allow you access to the webmail service.
Hope that helps,
lyndonp
Grafter
Posts: 90
Registered: ‎15-06-2007

Re: PAYH webmail domain not working

Many Thanks Matt. An excellent and speedy resolution! All up and working again. Cheers!  Smiley