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Outlook soooooooooooooo sloooooooooooow . Why?

purplepagan
Newbie
Posts: 5
Registered: 04-01-2012

Outlook soooooooooooooo sloooooooooooow . Why?

For the last week or so my Microsoft Outlook as been misbehaving, No problems sending (although I don't do that often), but ages to receive. Angry
E-mail has always been pretty quick to appear, may be 1 per second, now it's about 1 per minute which is taking ages. I know this isn't a major problem, but it is annoying Sad
Everything else is working fine, so any help ( in simple terms) would be appreciated Kiss
P.S. Does sometime run fine, so not a continuous problem Huh
8 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Outlook soooooooooooooo sloooooooooooow . Why?

Three questions
Outlook or Outlook Express and if Outlook which version
Have you checked line speed when you have the problem
Are you connecting to the router by wireless
purplepagan
Newbie
Posts: 5
Registered: 04-01-2012

Re: Outlook soooooooooooooo sloooooooooooow . Why?

Top left hand corner of the screen says Outlook (the PC is about 4 years old)
How do I find out which version I have?
Line speed is fine (or at least the internet's working at it's usual lightning speed). Upgraded to PlusNet Extra Fibre just before Christmas & it's wireless.
Not sure if this is any help?Huh
I have AVG (the paid version) and run a weekly scan & nothing's turned up  Huh
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Outlook soooooooooooooo sloooooooooooow . Why?

Click on Help then  About is the usual route
purplepagan
Newbie
Posts: 5
Registered: 04-01-2012

Re: Outlook soooooooooooooo sloooooooooooow . Why?

Sorry...........I'm a complete novice at these things.
When you say click on Help..........Help where?
And what is About?
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Outlook soooooooooooooo sloooooooooooow . Why?

Moderator
Moderator
Posts: 26,690
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Registered: 14-04-2007

Re: Outlook soooooooooooooo sloooooooooooow . Why?

See my attached images.
Click on the word 'Help'
On the list click 'About Microsoft Office Outlook'
The version is shown as in my second image below.
Edit: Jim got in first. Undecided

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Outlook soooooooooooooo sloooooooooooow . Why?

purplepagan
Newbie
Posts: 5
Registered: 04-01-2012

Re: Outlook soooooooooooooo sloooooooooooow . Why?

Looks like you are right about the AVG issue............I'm talking to them now.
Cheers  Kiss