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Outlook asking for password all the time

PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 37
Fixes: 3
Registered: 30-08-2007

Outlook asking for password all the time


Task '**** - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR POP3 cache file not accessable'
PT
4 REPLIES
RobDickson
Grafter
Posts: 633
Thanks: 2
Registered: 06-08-2007

Re: Outlook asking for password all the time

Try checking your e-mail using webmail.
Your username should be in the form username+mailboxname.
PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 37
Fixes: 3
Registered: 30-08-2007

Re: Outlook asking for password all the time

Thanks, but thats not the issue. I expect its something to do with PN again. I had this a few weeks ago. It has just started doing it in the last couple of hours and no settings have been changed.
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: Outlook asking for password all the time

We had a brief issue with mailstorage, it's now resolved and you should be able to collect mail as normal. Sorry about that.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 37
Fixes: 3
Registered: 30-08-2007

Re: Outlook asking for password all the time

fixed now thx