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Outlook asking for password all the time

PhyllisTyne
Aspiring Pro
Posts: 716
Thanks: 49
Fixes: 3
Registered: ‎30-08-2007

Outlook asking for password all the time


Task '**** - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR POP3 cache file not accessable'
PT
4 REPLIES 4
RobDickson
Grafter
Posts: 634
Thanks: 2
Registered: ‎06-08-2007

Re: Outlook asking for password all the time

Try checking your e-mail using webmail.
Your username should be in the form username+mailboxname.
PhyllisTyne
Aspiring Pro
Posts: 716
Thanks: 49
Fixes: 3
Registered: ‎30-08-2007

Re: Outlook asking for password all the time

Thanks, but thats not the issue. I expect its something to do with PN again. I had this a few weeks ago. It has just started doing it in the last couple of hours and no settings have been changed.
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Outlook asking for password all the time

We had a brief issue with mailstorage, it's now resolved and you should be able to collect mail as normal. Sorry about that.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
PhyllisTyne
Aspiring Pro
Posts: 716
Thanks: 49
Fixes: 3
Registered: ‎30-08-2007

Re: Outlook asking for password all the time

fixed now thx