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Outgoing Mail from imac problem

Jim44
Hooked
Posts: 8
Registered: ‎20-02-2019

Outgoing Mail from imac problem

Hi, I have a problem sending mail from my imac, El cap 10.11.6. 

I get a message saying @ can't connect to the account " **********.plus.com " 

Enter password. I enter my password then get the message Unable to verify account name or password. 

This just occurred today. I have not changed any settings which are the same on both computers. 

Mail works fine on my macbook pro , running Mojave. 

Any suggestions or help appreciated.  

5 REPLIES 5
Anonymous
Not applicable

Re: Outgoing Mail from imac problem

@Jim44 , I use Thunderbird on my iMac and today alone I've had 3 time outs while trying to login to my mail so I think the two might be related, plus.com's not the fastest host I've encountered.

 

Optimatts
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 442
Fixes: 19
Registered: ‎25-09-2018

Re: Outgoing Mail from imac problem

Hi @Jim44,

It sounds like your client might have recently updated and changed a few settings.

 

Please make sure under:

 

Mail > Preferences > Accounts > Advanced

 

That the Automatically detect and maintain account settings is not checked and the same with SSL.  
Also ensure allow unsecured authentication is checked. 

 

Let us know how it goes Smiley

Jim44
Hooked
Posts: 8
Registered: ‎20-02-2019

Re: Outgoing Mail from imac problem

Mook, thanks for your response. I do not usually log in or out of mail. I just open mail and send receive messages with no problems, apart from the issue I had with my iphone recently.

I cannot understand why it is a problem on my imac but not on my iphone or macbook.

I have not changed anything before or after this problem. 

Jim44
Hooked
Posts: 8
Registered: ‎20-02-2019

Re: Outgoing Mail from imac problem

Optimats, the Automatic detect box was checked now unchecked. SSL was unchecked. Port was 110,  changed to 587. 

Tried a test message to myself  but it is still in outbox. It will not go without asking for my password which it does not recognise. 

 

RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Outgoing Mail from imac problem