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One computer won't send email today
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- Re: One computer won't send email today
One computer won't send email today
03-11-2014 1:15 PM
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And it just happens to be my boss's one.
Unfortunately we all use Livemail and he uses Outlook, so I've not been able to get a meaningful error message out of it apart from something like "server timed out".
An outlook-generated "test message" went through almost immediately, so the settings are OK.
I'm not sure what to do next except reboot the computer and hope it clears up.
Unfortunately we all use Livemail and he uses Outlook, so I've not been able to get a meaningful error message out of it apart from something like "server timed out".
An outlook-generated "test message" went through almost immediately, so the settings are OK.
I'm not sure what to do next except reboot the computer and hope it clears up.
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Re: One computer won't send email today
03-11-2014 2:13 PM
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This could be a local network connectivity issue - can the PC see the internet?
Can the PC Ping relay.plus.net?
Is there a large email awaiting being sent?
What do the error logs report? Iirc outlook posts into one of the event logs.
Can the PC Ping relay.plus.net?
Is there a large email awaiting being sent?
What do the error logs report? Iirc outlook posts into one of the event logs.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: One computer won't send email today
03-11-2014 3:07 PM
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There was a 1M email in the queue. Apparently it cleared up once that was deleted.
I didn't think of event logs.
Thanks
I didn't think of event logs.
Thanks
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