cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No Attachments

Boz
Rising Star
Posts: 194
Thanks: 10
Registered: ‎31-01-2012

No Attachments

‎08-12-2015 9:44 AM

Webmail is not allowing me to add attachments today.  Is this a general problem or particular to my account ?
Boz
Message 1 of 5
(1,613 Views)
0 Thanks
4 REPLIES 4
MelRocks
Grafter
Posts: 87
Thanks: 2
Registered: ‎02-11-2015

Re: No Attachments

‎09-12-2015 5:14 PM

Hi there,
Nothing we are aware of. Are they particularly large files? As our Webmail does struggle with files over 7MB. Thanks.
Message 2 of 5
(594 Views)
0 Thanks
Boz
Rising Star
Posts: 194
Thanks: 10
Registered: ‎31-01-2012

Re: No Attachments

‎10-12-2015 10:32 AM

Hi Mel
Only two files (145 & 201 KB), which is immaterial because I could not get to the point of selecting them.  Strangely enough I manage to send them using the old "SquirrelMail".
Boz
Message 3 of 5
(594 Views)
0 Thanks
Boz
Rising Star
Posts: 194
Thanks: 10
Registered: ‎31-01-2012

Re: No Attachments

‎06-01-2016 4:39 PM

Once again, Webmail is not allowing me to add attachments today.  Why is this happening?
Boz
Message 4 of 5
(594 Views)
0 Thanks
Townman
Superuser
Superuser
Posts: 22,999
Thanks: 9,588
Fixes: 160
Registered: ‎22-08-2007

Re: No Attachments

‎09-01-2016 12:58 PM

Is this the same issue as this - http://community.plus.net/forum/index.php/topic,147500.0.html
@Mods, is there merit in merging these threads please?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

Message 5 of 5
(594 Views)
0 Thanks