Newsletters being blocked by Plusnet.
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Newsletters being blocked by Plusnet.
20-02-2019 5:09 PM
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Hi,
It has come to our attention that the newsletters we have been sending to plusnet email addresses are being block bounced.
SMTPCODE:550
BOUNCEREASON: Domain Sender Address does not exist.
We are sending these newsletters to these email addresses that are subscribed to. It has only started happening recently, I noticed these blocks started from a send on the 13th of Feb.
I have emailed inquiries@plus.net but have not yet gotten a reply. I have conversed with an agent on chat and they did not know what to say. I have been looking for contact details for the postmaster but no luck there. Is there someone I can contact to get us unblocked?
Kind Regards
Re: Newsletters being blocked by Plusnet.
20-02-2019 9:42 PM
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Welcome to the forum. This is just the place to get the info you need.
@BryM wrote:
I have emailed inquiries@plus.net but have not yet gotten a reply.
A knowledgable forum contributor, and/or one of the Plusnet Help Team will no doubt see this tomorrow.
Meanwhile, just to let you know that Plusnet do not accept any emailed enquiries.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Newsletters being blocked by Plusnet.
28-02-2019 8:30 AM
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Re: Newsletters being blocked by Plusnet.
28-02-2019 8:37 AM
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Moderators Note
This topic has been moved from Tech Help to Email
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Newsletters being blocked by Plusnet.
01-03-2019 10:51 AM
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Hi Gandalf,
Yes. It seems to happen with any plusnet email addresses we send to. I shall PM you as soon as I get the details you requested! Thanks!
Regards,
Bry
Re: Newsletters being blocked by Plusnet.
04-03-2019 10:48 PM
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