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Newbie mail setup

zazzi
Newbie
Posts: 1
Registered: ‎17-12-2010

Newbie mail setup

Hi...I'm new to Plusnet and trying to set up my mail using Thunderbird 3 on Linux. I haven't yet managed to connect.
I can see my default mailbox in Manage My Mail. The 'destination' column is empty.
Thunderbird is set up to point to
mail.plus.net
POP
port 110
connection security: none
authentication: password transmitted insecurely
When I try to connect I get: Sending of password did not succeed. Mail server mail.plus.net responded: Temporary problem, please try again later.
When I try to get Webmail I get ERROR: Connection dropped by IMAP server.
Am I doing something wrong, or is this something I need to raise with support?
Thanks,
2 REPLIES
JymboP
Newbie
Posts: 9
Registered: ‎17-03-2010

Re: Newbie mail setup

Try sending an email from a non PlusNet account to this account - sometimes this is needed to correctly create mailbox.
Otherwise, double check settings from:
http://www.plus.net/support/email/setup/tbird3.shtml
JymboP
mooblie
Grafter
Posts: 41
Registered: ‎12-08-2007

Re: Newbie mail setup

zazzi - To quote from Airplane: You picked a bad day to try and setup your email for the first time!!!  Smiley
PlusNet are having eMail issues - hopefully temporary.  Best to do NOTHING until these message boards show everything has been back to normal for a while!