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New mailbox & IMAP folders

ianthescot
Grafter
Posts: 25
Registered: 01-08-2007

New mailbox & IMAP folders

I have set up a new mailbox for my missus to use with her new laptop so she can send & receive email. As she will want access to email from the home PC and laptop, I set up the mailbox hername@myusername.plus.com and then an account on her laptop (Windows mail) as an IMAP account. When it tried to setup folders, the only one showing is an inbox, there is no sent items, deleted, trash, drafts etc. When I try to create a folder IMAP will not allow it. The account sends and receives email but as there is no sent item folder it means she cant see what has been sent and she also can't save in drafts.
Is this an IMAP setup problem or possibly because it is a mailbox and not the main account?
Regards,
Ian
2 REPLIES
hercules
Grafter
Posts: 28
Registered: 16-05-2010

Re: New mailbox & IMAP folders

try to find an entry like "subscribe to folders" and select them all, when right clicking to your account name
hope that helps
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: New mailbox & IMAP folders

in Thunderbird right click on the account name, you will find Subscribe there