New email problem claims my meesage is too big and too many recipients!!!
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New email problem claims my meesage is too big and too many recipients!!!
30-07-2020 8:55 PM
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I'm attempting to send an emal with 11 recipients and a 250Kb attachemnt and I'm getting this message - just what is going on!
I'm also getting a warning box at the bottom of the email saying a unique identifier matching the from address is wrong - just what is going on!
The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: Too many rcpts in time period from this IP.
wondering if the plusnet connection has failed!
No that is working - have you changed the ip addresses as I have to forward my mail to the very slow plusnet connect rather than my super fast connection.
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Ian Mac
Re: New email problem claims my meesage is too big and too many recipients!!!
31-07-2020 12:58 PM
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Hi Ian,
A warm welcome to the forums.
Can you please provide the full error message? Sometimes the error message will have numbers (which really helps) and the text will say A or B or message too big ... not understanding A or B we tend to assume it is "too big" which does not fit the facts.
I would suspect and issue with one of the addressees.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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