New email problem claims my meesage is too big and too many recipients!!!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: New email problem claims my meesage is too big...
New email problem claims my meesage is too big and too many recipients!!!
30-07-2020 8:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm attempting to send an emal with 11 recipients and a 250Kb attachemnt and I'm getting this message - just what is going on!
I'm also getting a warning box at the bottom of the email saying a unique identifier matching the from address is wrong - just what is going on!
The size of the message you are trying to send exceeds a temporary size limit of the server. The message was not sent; try to reduce the message size or wait some time and try again. The server responded: Too many rcpts in time period from this IP.
wondering if the plusnet connection has failed!
No that is working - have you changed the ip addresses as I have to forward my mail to the very slow plusnet connect rather than my super fast connection.
--
Ian Mac
Re: New email problem claims my meesage is too big and too many recipients!!!
31-07-2020 12:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Ian,
A warm welcome to the forums.
Can you please provide the full error message? Sometimes the error message will have numbers (which really helps) and the text will say A or B or message too big ... not understanding A or B we tend to assume it is "too big" which does not fit the facts.
I would suspect and issue with one of the addressees.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: New email problem claims my meesage is too big...