New customer pop3 OK, SMTP relay.plus.net port 587 not OK.

JRC11 · ‎03-11-2016

jab1 · ‎24-02-2012

Welcome to the forums, JRC11.

A little more information as to the nature of your problem may enable someone to offer suggestions.

John

Strat · ‎14-04-2007

@JRC11 You appear to be posting from a Talk Talk IP address.

Has your Plusnet account been set up yet.

Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine

JRC11 · ‎03-11-2016

Thanks for the replies. Yes, account created. Webmail sends and receives OK and pop3 receives but smtp(relay.plus.net) doesn't accept name or password. Using MS Outlook and Thunderbird.

MisterW · ‎30-07-2007

Hi, although you do have an account created, you will not be able to use the PlusNet smtp relay until your broadband service actually goes live with PlusNet. If you currently have broadband with another ISP then you should still be able to send mail using their smtp relay.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

JRC11 · ‎03-11-2016

Thanks for that. Talktalk has cease on 2nd Dec. Hope it goes well.

New customer pop3 OK, SMTP relay.plus.net port 587 not OK.

New customer pop3 OK, SMTP relay.plus.net port 587 not OK.

Re: New customer pop3 OK, SMTP relay.plus.net port 587 not OK.

Re: New customer pop3 OK, SMTP relay.plus.net port 587 not OK.

Re: New customer pop3 OK, SMTP relay.plus.net port 587 not OK.

Re: New customer pop3 OK, SMTP relay.plus.net port 587 not OK.

Re: New customer pop3 OK, SMTP relay.plus.net port 587 not OK.