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New User, setting up an email account

FIXED
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Dabbler
Posts: 21
Thanks: 1
Registered: ‎28-08-2018

Re: New User, setting up an email account

Sorry - somehow managed to do a duplicate!!

All fingers and thumbs at the moment!!

R.

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Dabbler
Posts: 21
Thanks: 1
Registered: ‎28-08-2018

Re: New User, setting up an email account

Thank you for your help so far.

I am now trying to rename my default e-mail account but I keep getting this message:-

 

The mailbox name you have provided is not valid, see instructions below

 

 

Please can you tell me what I am doing wrong and how to proceed.

Regards

Roy

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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: New User, setting up an email account

 

Hi Roy,

 

Thanks for coming back to us - I'm unable to confirm why that message is being generated without understanding what changes you're undertaking.

 

If you could respond to the update on your ticket here I'll be happy to assist further.

 

Best wishes,

 

Dave