New Phone - Samsung Galaxy Mini, cant get email programme to work
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New Phone - Samsung Galaxy Mini, cant get email programme to work
07-11-2012 2:35 PM
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I tried 'chat' to Orange and theyreferred me back to here, but an earlier page ( 2010)
tried IMAP and got same result
Pulling my hair out
Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
07-11-2012 2:46 PM
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Two questions first of all:
1) Are you connecting via wifi or over mobile data networks?
2) What port did you try with the IMAP settings?
Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
07-11-2012 3:23 PM
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Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
07-11-2012 4:33 PM
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For example:
Have you configured the email account as IMAP or POP3 ?
Can you receive email, but not send it?
Which PN servers (and ports) have you specified for incoming & outgoing mail?
Is SSL set or not?
The usual stumbling block for configuring email SENDING on a mobile device is obtaining access to the PN relay server. (1) Conenctions to this server via another ISP's connection needs to be authenticated and (b) even with that done, some providers still inhibit access to 'alien' SMTP servers. For example, I had no problem accessing PN's SMTP servers from my ORANGE iPhone until after the switch to EE coupled with lifting my 'under age' internet access barrier.
HTH,
Kevin
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Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
07-11-2012 6:02 PM
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@brooks6:
Can you confirm that you're actually connected to a wireless data network? Have you been able to set up any other email from a different provider?
Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
07-11-2012 6:53 PM
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Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
07-11-2012 9:06 PM
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If you can't connect to the net while on your mobile network (Orange) it's no wonder setting up the email can't complete (due to it being unable to contact the email server).
Can you try to setup the email while you're connected to your home wifi connection? Then if you can get that working ok we'll know it really is a problem with the mobile network setup.
Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
08-11-2012 2:41 PM
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Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
08-11-2012 3:56 PM
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Re: New Phone - Samsung Galaxy Mini, cant get email programme to work
08-11-2012 5:05 PM
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