Need emails Unarchiving

bogeyed · ‎24-04-2020

Looks like I have been a naughty boy and let my emails exceed the 1gb limit. All my folders have been deleted but I note thet they can be restored for up to 30 days to enable me to tidy things up. Could someone please action this request and I will have a go at reducing in webmail.Many thanks.

Townman · ‎22-08-2007

Hi, @bogeyed,

A warm welcome to the forums. Forum staff are rather busy at the moment, but there are others who might be able to helps here.

Superuser citation

This topic has been cited by one of the Superusers; the purpose of which is to provide a note for information which might help to focus continued discussion (but might not result in a staff response).

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

HarryB · ‎25-03-2015

Hi @bogeyed,

I've submitted the unarchive request for you.

The requests are processed in a batch, every 30 minutes. Please note it may take some time to restore the mail, especially if the mailbox was very large.

I hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button

Harry Beesley
Plusnet