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My webmail is not working

hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

My webmail is not working

I tried to send an email to my webmail address, but it cannot be delivered. Below is the error message.
Thanks,
Alex
The following message to <hamilton36@hamilton36.plus.com> was undeliverable.
The reason for the problem:
5.1.0 - Unknown address error 550-'#5.1.0 Address rejected hamilton36@hamilton36.plus.com'

Reporting-MTA: dns; relay.ptn-ipout01.plus.net
Final-Recipient: rfc822;hamilton36@hamilton36.plus.com
Action: failed
Status: 5.0.0 (permanent failure)
Remote-MTA: dns; [84.92.2.97]
Diagnostic-Code: smtp; 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected hamilton36@hamilton36.plus.com' (delivery attempts: 0)
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,663
Thanks: 656
Fixes: 162
Registered: 05-04-2007

Re: My webmail is not working

Looking at your account, you don't have a mailbox of that name, that's why you're getting those error messages. If that's the address being set when you send a message from webmail, you can alter that here: https://webmail.plus.net/src/options.php?optpage=personal
Change the email address shown on that page to a valid one from your account and you shouldn't have any problems.
Not sure you want to post your email address in the public domain.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
hamilton36
Grafter
Posts: 220
Registered: 13-08-2007

Re: My webmail is not working

Thanks,  Chris.