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My emails have been archived - please restore

jgalloway
Newbie
Posts: 4
Registered: ‎15-06-2021

My emails have been archived - please restore

My emails older than 2020 have been archived. I didn't receive any notification that this was happening.  Please can you restore my inbox from prior to Feb 2020.  Thank you.

2 REPLIES 2
jab1
Seasoned Hero
Posts: 7,952
Thanks: 2,648
Fixes: 84
Registered: ‎24-02-2012

Re: My emails have been archived - please restore

Townman
Superuser
Superuser
Posts: 17,643
Thanks: 7,360
Fixes: 71
Registered: ‎22-08-2007

Re: My emails have been archived - please restore

Multiple posting on different threads on the same subject is not in accord with the forum rules.

An answer has already been provided here - https://community.plus.net/t5/Email/How-do-I-get-archived-emails-back/m-p/1813627#M34398

This rather looks like an archive due to not accessing the mailbox for (IIRC) over 90 days.  Notification of such archives are sent to the mailbox being archived.  Email archives are only retained for 30 days, so something archived in Feb might well be lost.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.