My emails have been archived - please restore
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- My emails have been archived - please restore
My emails have been archived - please restore
15-06-2021 4:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My emails older than 2020 have been archived. I didn't receive any notification that this was happening. Please can you restore my inbox from prior to Feb 2020. Thank you.
Re: My emails have been archived - please restore
15-06-2021 4:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@jgalloway Post a request in this topic: https://community.plus.net/t5/Email/Archived-mailbox-Request-for-it-to-be-unarchived-here/m-p/178310...
Re: My emails have been archived - please restore
16-06-2021 8:42 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Multiple posting on different threads on the same subject is not in accord with the forum rules.
An answer has already been provided here - https://community.plus.net/t5/Email/How-do-I-get-archived-emails-back/m-p/1813627#M34398
This rather looks like an archive due to not accessing the mailbox for (IIRC) over 90 days. Notification of such archives are sent to the mailbox being archived. Email archives are only retained for 30 days, so something archived in Feb might well be lost.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- My emails have been archived - please restore