Muddled over TB6 set up
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- Muddled over TB6 set up
Muddled over TB6 set up
26-08-2011 8:55 PM
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Hopefully someone will be kind enough to give me the settings other than the server names and ports. Please

Re: Muddled over TB6 set up
26-08-2011 11:41 PM
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Are you seeking the settings for SSL and Authentication?
Incoming SSL should be None, Authentication should be Normal password
Outgoing SSL should be None, Authentication should be No authentication
Username will be the account_name for the default mailbox or account_name+mailbox_name for additional mailboxes
Re: Muddled over TB6 set up
27-08-2011 7:16 AM
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Re: Muddled over TB6 set up
27-08-2011 8:18 AM
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It doesn't seem to work for me. See attached screenshot (private data edited out).
Re: Muddled over TB6 set up
27-08-2011 12:47 PM
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If "pam" is not an additional mailbox ((Default) on the right hand side) or not mentioned at all but Catch all is active then Username would be your account name and Password the account password.
Re: Muddled over TB6 set up
27-08-2011 7:50 PM
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One account and box I created the other day is working OK. Each account has its discrete password. So WTH is happening

Re: Muddled over TB6 set up
28-08-2011 1:56 AM
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My settings are shown in the attachment - force9 servers in my case. I selected the existing (default) outgoing SMTP server from the drop-down menu which changed the SMTP line as shown. I think clicking Re-test probably created the account.
Re: Muddled over TB6 set up
28-08-2011 1:54 PM
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Either I am losing the plot, or need a new email client! Shame as TB seemed quite flexible.
Re: Muddled over TB6 set up
28-08-2011 2:51 PM
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Now click Saved Passwords, then Show Passwords and confirm.
Is the password shown against the relevant accountname+mailboxname entry the correct one (can you log into webmail using it)?
Re: Muddled over TB6 set up
28-08-2011 6:27 PM
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Re: Muddled over TB6 set up
28-08-2011 7:33 PM
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Re: Muddled over TB6 set up
28-08-2011 8:08 PM
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Re: Muddled over TB6 set up
29-08-2011 10:30 AM
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The problem is back this morning! Despite all accounts being similarly set up and passwords correctly saved, that one account is still playing up. The password continues to be rejected.
Attached are shots of its settings. Any other suggestions?
Seriously joking , sort of, is it time to find an alternative to TB6?
Re: Muddled over TB6 set up
29-08-2011 3:21 PM
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The incoming account settings you posted seem OK to me. Checking outgoing would also be worthwhile since those settings seemed to be the problem previously.
If you go to the bottom of the Tools -> Account Settings list you accessed before you should find an Outgoing Server (SMTP) line. Click that - is only one entry shown? Are its settings the same as shown in the first attachment, in particular Authentication method: No authentication? (My server is 'relay.force9.net', yours should be 'relay.plus.net'.)
If necessary you can change these by clicking Edit, changing settings as needed (second attachment) then click OK. (Again Server name should be 'relay.plus.net' for you.)
Re: Muddled over TB6 set up
29-08-2011 6:44 PM
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I looked at POP settings with a magnifier and realised there could be a space between username and +.
Sorry for all the trouble.
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