Mozillat Tunderbird not working after virus cleanup

[#1]

Hi,
I had a nasty Trojan and a few other viruses, which I managed to clean up with Stopzilla.  Now I find that Mozilla Thundebird, which is my default email, does not work. It cannot connect to Plusnet and I have not changed any settings from the time it worked.  Surprizingly, Outlook Express works.
Is it possible that you blocked me when I  had the virus?  I have checked all the email settings and they are OK.
Can you help, please.
Thanks,
Alex

[#2]

More likely that something in the thunderbird profile has been corrupted or moved by either the virus or its subsequent removal. I suspect if you delete the profile and create a new one it'll sort things out for you.

[#3]

I will try that Matt, but I think that the more likely problem is that your website in not responding.  Quite often it times out several times before I get it. Really frustrating.  I also get regular "no response" on my mobile when downloading emails.
Good try, but I think you really need to look at your service!
Thanks,
Alex
dick:quote

[#4]

I've had no problems whatsoever using Thunderbird with the new spam appliances, albeit using the Force9 servers and IMAP in my case.

[#5]

Quote from: hamilton36

Good try, but I think you really need to look at your service! Thanks, Alex

Huge apology Mat. My router has packed up, nothing wrong with your service.
Alex

[#6]

I'm sure Matt won't mind!
Glad to hear that you've identified the problem anyway