More errors
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More errors
23-03-2011 11:11 PM
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Tried webmail and got the "ERROR: Connection dropped by IMAP server" message.

Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: More errors
23-03-2011 11:13 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: More errors
23-03-2011 11:17 PM
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Re: More errors
23-03-2011 11:21 PM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: More errors
23-03-2011 11:35 PM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: More errors
24-03-2011 8:01 AM
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Unable to send or receive messages for the********* account. An incorrect password was entered. The next time you send or receive messages, you'll be asked to enter your user name and password for this account.
Server Error: 0x800CCC90
Server Response: -ERR Temporary problem, please try again later
Server: 'mail.plus.net'
Windows Live Mail Error ID: 0x800CCC92
Protocol: POP3
Port: 110
Secure(SSL): No
Webmail gives "ERROR: Connection dropped by IMAP server."
Bob
Re: More errors
24-03-2011 8:07 AM
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ERROR: Connection dropped by IMAP server.


Re: More errors
24-03-2011 8:28 AM
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Bob
Re: More errors
24-03-2011 8:42 AM
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Bob
Re: More errors
24-03-2011 9:35 AM
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Looks like our engineers were called out late last night due to a problem with one of the storage devices (ref: 66358). Should be OK now though.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: More errors
24-03-2011 4:39 PM
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BT outage / unreliability: Exchange EABDF 22/23 March
No Emails received back half of 22/3 and up until 16:00 today.
Recent test mails are being sent / received / replied to but missing mails sent from work yesterday? Is there a backlog queue somewhere?
Maurice
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: More errors
24-03-2011 8:17 PM
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it was quite clear that this was a serious problem and why then did they respond by logging on to my email account?
i'd like to know how they did that, do they have access to my password? if so how is that kept safely?
Re: More errors
24-03-2011 9:40 PM
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I started this thread 'cos I was getting timed out downloading mail, then got the usual error message when I tried logging into webmail and wondered if anyone else was affected. Then it righted itself. Seems there was a similar issue this morning which also righted itself.
Bob Pullen explained what happened last night and there was scheduled work earlier this morning.
Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: More errors
25-03-2011 12:11 AM
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Quote from: Mad I think I've missed something! You're saying PN logged into your account but don't mention anything about it earlier. Have you raised a ticket then and been told they logged in?
sorry i'd already posted a duplicate thread and in that plusnet person said that they'd logged onto my email which apparently do as standard
which i am personally uncomfortable with, especially after having allowed all our email accounts to be hacked once...
also it's clear that emails were lost overnight and i would like to know where they have gone...
[perhaps the mods could merge the 2 posts? ]
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