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More Greenby Problems

jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: More Greenby Problems

It wasn't me. Maybe if you send that someone a PM asking for it, they could help you?

John
pvmb
Seasoned Pro
Posts: 1,304
Thanks: 233
Fixes: 11
Registered: ‎12-02-2014

Re: More Greenby Problems


@sjmartin60 wrote:

Does anybody have a phone number I can call Greenby on so I can start my subscription. 


No, but:

https://greenby.com/support/help

How do I contact Greenby
Please note that we cannot discuss your account with you, and we do not have access to your account information until your migration has completed. In the meantime, for any pre-migration questions, you can use the live chat on Greenby.com via the Help & Support section. Once your migration to Greenby is complete, contact us for any support requirements by using the Help & Support section. Enter your query and you will be automatically routed to the appropriate team. If you would like to speak to us by phone, let the agent know and we can arrange a call. Please ensure your migration has completed and you have received your Greenby welcome email before requesting a call.

sjmartin60
Grafter
Posts: 47
Registered: ‎14-03-2012

Re: More Greenby Problems

I finally found the email but there is noting about requesting a call, whoever I spoke to from plusnet last week amnaged to get in touch with them to book a call for friday 17th for me

sjmartin60
Grafter
Posts: 47
Registered: ‎14-03-2012

Re: More Greenby Problems

Just got off the phone to Will at plusnet and he has booked me in for another call from Greenby, hopefully that will sort it