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Mobile Setup

rogerhughes3
Newbie
Posts: 5
Registered: 31-10-2012

Mobile Setup

I have a Samsung GT-C3350 mobile on Vodafone 'Pay as you Go' with a monthly subscription for web access. On several occasions I have tried to set up my email account on the phone, even visiting a Vodafone store on one occasion, but without success. Currently the email settings are are Email address 'my full email address', User ID 'my plusnet account name', Password 'as used on plusnet', it then goes into checking and returns a 'Connection Failed' message.  Looking through the account settings account type is set to 'POP3', Incoming mail server to 'mail.plus.net', SMPT server to 'relay.plus.com'. These are the same settings use successfully in outlook but they don't seem to work, has anyone any suggestions?
3 REPLIES
Community Veteran
Posts: 1,613
Thanks: 22
Registered: 29-06-2010

Re: Mobile Setup

rogerhughes3
Newbie
Posts: 5
Registered: 31-10-2012

Re: Mobile Setup

Thanks for the guidance Brian, tried just about all the settings it suggested but still comes up with 'connection failed'. Very frustrating as I need to field emails abroad.
itsme
Grafter
Posts: 5,924
Thanks: 1
Registered: 07-04-2007

Re: Mobile Setup

Use Webmail https://webmail.plus.net/ to verify that you are using the correct username and passord