Mistyped Usernames
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Mistyped Usernames
20-11-2015 4:22 PM
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Boz
Re: Mistyped Usernames
20-11-2015 4:25 PM
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Re: Mistyped Usernames
20-11-2015 4:28 PM
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It's browser specific, not Webmail specific.
Edit: Jim beat me to it.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Mistyped Usernames
20-11-2015 6:08 PM
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Thanks for your help. Things now sorted. By the way, it has taken more than an hour to get back to you. There have been so many disconnections, most unusual – another occurred while I was typing this post. Any particular reason why this is happening ?
Boz
Re: Mistyped Usernames
20-11-2015 6:16 PM
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David
Re: Mistyped Usernames
20-11-2015 8:26 PM
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It failed again and again while I was reading your post. I’m hoping it’ll stay up long enough for me to post this reply.
On my router it is the ADSL light that goes out – I think this is the link to the exchange because it flashes as it tries to re-establish a connection.
Boz
Re: Mistyped Usernames
20-11-2015 11:44 PM
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I suggest working through the faults troubleshooter at https://faults.plus.net to get this looked at.
David
Re: Mistyped Usernames
21-11-2015 9:12 AM
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Eventually I contacted technical support. Apparently BT Wholesale decided that they didn’t like my previously stable line connection; so they reduced the SNR by 3dB, and thus rendered it unstable !!
Unfortunately, the fix by Plusnet is only temporary, because it’s the weekend !!
Boz
Re: Mistyped Usernames
21-11-2015 11:42 AM
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David
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