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Missing emails

Posts: 1
Registered: ‎06-12-2018

Missing emails

Help please, ALL of my emails have gone from my webmail, tablets and laptop prior to 29.11.18.

There were important emails that I need, how can I get them back and why have they all disappeared.  Has anyone else had this issue?

Thanks very much.

Plusnet Help Team
Plusnet Help Team
Posts: 8,877
Thanks: 1,493
Fixes: 478
Registered: ‎01-01-2012

Re: Missing emails

Sorry to hear this.

It looks like your e-mails were archived due to you being over your mailbox limit.

I've requested these be restored for you now and this should go through in the next hour or so.

After this we'd recommend deleting some e-mails to get you below the limit

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team