Migration date differ per user?

fishtank · ‎16-05-2025

I had an email about the Greenby migration saying 14-July for transfer then later another saying today - though they applied to 2 different accounts. I have seen posts here giving a different transfer date.

So, is it likely that different dates apply presumably to ease the burden?

Baldrick1 · ‎30-06-2016

Yes

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fishtank · ‎16-05-2025

I like these simple affirmative replies.

pvmb · ‎12-02-2014

I see today 'sorting' has been temporarily suspended on my email account - no problem.

I just wondered if this is something to do with the transfer to Greenby?

Townman · ‎22-08-2007

Sorting is not suspended on your account (mailbox); sorting is suspended on the Webmail IMAP client. If you access email using another IMAP client, you can sort it as you please.

The webmail client is now on the Greenby platform - during migration, it cannot exploit the IMAP server architecture optimisations present in the Plusnet infrastructure.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

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