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Messages sent to Gmail being bounced

Seneca
Dabbler
Posts: 17
Thanks: 1
Registered: ‎20-02-2019

Messages sent to Gmail being bounced

Hello - for the last few days, messages sent from my Plusnet (metronet.co.uk) address to a relative’s gmail address have been being blocked by google. A copy of the error message and diagnostic is attached. It’s a 550 5.7.1 error apparently. 

Can anyone help?

thanks so much!

Tags (4)
2 REPLIES 2
JonoH
Community Gaffer
Community Gaffer
Posts: 4,300
Thanks: 7,386
Fixes: 153
Registered: ‎29-09-2011

Re: Messages sent to Gmail being bounced

Thanks for this, I'll get it looked into asap.

 

 

Fyi, I've asked the mods to delete the attachment as it contains your username. 

 Jono H
 Plusnet Community Manager
Seneca
Dabbler
Posts: 17
Thanks: 1
Registered: ‎20-02-2019

Re: Messages sent to Gmail being bounced

Thanks on both counts Smiley