Maximum size email attachment
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Maximum size email attachment
30-12-2011 8:58 AM
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Just tried twice to send an attachment which is 43Mb in size and I'm getting it bounced back like this...
A message that you sent to the following recipient could not be delivered due to a permanent error. username@gmail.com 552:5.2.3 our size guidelines. l27si16878175weq.25 This message was created automatically by mail delivery software on the server. avasout06.plus.net
Same thing happens for a Yahoo address and another Plusnet one.
Re: Maximum size email attachment
30-12-2011 9:09 AM
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Mind you the recipient has not said they got them yet, their only number I have is their works number
Re: Maximum size email attachment
30-12-2011 9:12 AM
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I see that he's just clocked in.. any chance of working some magic again Bob (or Jojo, or anyone)?

Re: Maximum size email attachment
30-12-2011 9:51 AM
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Re: Maximum size email attachment
30-12-2011 10:47 AM
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$ telnet relay.plus.net 25
Trying 212.159.8.107...
Connected to relay.plus.net.
Escape character is '^]'.
220 avasout08 smtp relay.plus.net
ehlo cloudmark
250-avasout08 hello [84.93.217.165], pleased to meet you
250-HELP
250-AUTH LOGIN PLAIN
250-SIZE 104857600 <--- You need to make an exception for overheads though!
250-PIPELINING
250-8BITMIME
250 OK
Just sent a 50Mb file to an external address via our relay servers and it turned up OK.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Maximum size email attachment
30-12-2011 10:53 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Maximum size email attachment
30-12-2011 12:02 PM
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See pic attached. However, I CAN send the same file to myself without any problems. File size is 43.4 MB (45,598,314 bytes)
Re: Maximum size email attachment
30-12-2011 12:29 PM
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Re: Maximum size email attachment
30-12-2011 12:35 PM
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The Plusnet copy arrived at the correct mailbox, the gmail copy was bounced.
Conclusion: It's a limit on gmail, not Plusnet.
Looking at the bounce message it has an attachment ForwardedMessage.eml which is just under 10MB, which suggests that gmail don't accept anything with an attachment over 10MB unless they return just the first 10MB.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Maximum size email attachment
30-12-2011 12:41 PM
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Re: Maximum size email attachment
30-12-2011 12:49 PM
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I think the confusion here is the format of the bounce message:
Quote A message that you sent to the following recipient could not be delivered due to a permanent error. xxx@gmail.com 552:5.2.3 our size guidelines. q58si9152567wec.131 This message was created automatically by mail delivery software on the server. avasout03
If it was formatted as:
Quote A message that you sent to the following recipient could not be delivered due to a permanent error. The remote server responded:
xxx@gmail.com 552:5.2.3 our size guidelines. q58si9152567wec.131
This message was created automatically by mail delivery software on the server. avasout03
it would remove the confusion.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Maximum size email attachment
30-12-2011 1:05 PM
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Re: Maximum size email attachment
25-01-2012 3:37 PM
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Quote A message that you sent to the following recipient could not be delivered due to a permanent error. The remote server <server_address> responded with:
xxx@gmail.com 552:5.2.3 our size guidelines. q58si9152567wec.131
This message was created automatically by mail delivery software on the server avasout01.
Thanks for the suggestion jelv.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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