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Maximum number of recipients in webmail?

cassuki
Rising Star
Posts: 75
Thanks: 18
Registered: 14-09-2007

Maximum number of recipients in webmail?

What is the maximum number of email addresses that can be put in the To: field in webmail?
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,294
Thanks: 1,070
Fixes: 86
Registered: 04-04-2007

Re: Maximum number of recipients in webmail?

By default, Roundcube (the software we use for Webmail) does not limit the number of allowed recipients. Our outbound mail servers will though. Last I was aware this limit was around 1000 recipients per hour/250 recipients per email.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

cassuki
Rising Star
Posts: 75
Thanks: 18
Registered: 14-09-2007

Re: Maximum number of recipients in webmail?

My husband tried to send an email to 90 recipients and got an error saying 'too many recipients'. He halved the number but got the same message.  He then just tried sending it to one but still got the same error.  He saved the email as a draft and then tried sending a test email to me but got the same error. So he logged out of webmail and accessed the account via his iPad and was able to retrieve the draft and send it to all 90 recipients!  So I assumed it was a limit within webmail.
Community Gaffer
Community Gaffer
Posts: 13,294
Thanks: 1,070
Fixes: 86
Registered: 04-04-2007

Re: Maximum number of recipients in webmail?

We may be making use of that Roundcube setting, I'd have to check. Although having said that, it sounds like server response rather than an error the software would return Huh

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵