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Madasafish inbox not receiving emails

buzzard007
Newbie
Posts: 1
Registered: ‎10-10-2020

Madasafish inbox not receiving emails

As the subject says - haven't received any emails for at least a week and when I try to send one to myself from another email address, I receive this: 

A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:

 

  xxxx@madasafish.com

    mailbox is full: retry timeout exceeded


I have checked and all folders are well under the maximum size quota - I've deleted most emails and compacted the folders. Can't think what else to try. Any help would be much appreciated! 

1 REPLY 1
Townman
Superuser
Superuser
Posts: 17,932
Thanks: 7,482
Fixes: 74
Registered: ‎22-08-2007

Re: Madasafish inbox not receiving emails

Have you emptied the deleted items folder.

What is the size of the mailbox?

Is there only one mailbox?

IIRC the total mail store size for MAAF accounts is 250MB

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.