Madasafish Email Account Password issue
My Wife has a Legacy Madasafish Email account. She Uses Mozilla Thunderbird as her mail client and all is well. However we went away for a few days in September and we took her Laptop. She is unable to log in to webmail but it returns Invalid username or password. Please try again.. Username and password are definitely correct. When Webmail wouldn't accept User name & Password. I tried setting her mail up on the windows mail client, I get the same issue.
We reset her password last year so we know the password is correct.
I am not looking to change the password for her because I don't want Thunderbird to become an issue as well and her not have any access to her emails.
Does anyone have any idea what is wrong, why can we not get in to Madasafish webmail or set up on Windows 10 mail client?