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Mac El Capitan OS and Mac Mail

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Newbie
Posts: 1
Registered: ‎21-02-2012

Mac El Capitan OS and Mac Mail

I've just installed the new Mac OS "El Capitan" and now can't receive emails using Mac Mail.  Silly me, I know, but has any PlusNet user found a solution, apart from going back to the previous OS?
4 REPLIES 4
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Community Gaffer
Community Gaffer
Posts: 14,633
Thanks: 2,225
Fixes: 153
Registered: ‎04-04-2007

Re: Mac El Capitan OS and Mac Mail

What happens when you try? From past experience, Apple have probably re-enabled SSL/TLS connectivity and disabled the option to allow you to use unsecured email collection.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

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Grafter
Posts: 86
Registered: ‎28-09-2015

Re: Mac El Capitan OS and Mac Mail

I had to keep trying to add the email account and think I now may have succeeded on iMac but cannot get mail to work on iPad! 
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Rising Star
Posts: 260
Thanks: 26
Fixes: 1
Registered: ‎06-04-2007

Re: Mac El Capitan OS and Mac Mail

I am using Mac OS X El Capitan with Mail without any problems. I use it with a number of different email providers including Plusnet.
Are you only having problems receiving emails or sending as well ? Do you get any error messages ?
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Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Mac El Capitan OS and Mac Mail

Did you follow the email set up guide for iPad in the help pages here? You will have to reply "yes" to the two SSL warning messages that you'll get (one for inbound, one for outbound servers).
David