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MX Record for subdomain

williamsth
Hooked
Posts: 7
Thanks: 3
Registered: 27-05-2017

MX Record for subdomain

Unfortunately, Live Chat seem to have no idea what I'm talking about. @bobpullen - hopefully you can help based on other topics I've seen here?

I am trying to setup an inbox and noticed it has given me myusername.plus.com as a mailbox - great. I noticed there is an option to have the mail for this go to an external SMTP server. I have assigned an IP in the control panel I want to manage mail for this subdomain but myusername.plus.com does not return an MX record. I've been querying Google's public DNS and even put a cache flush request in for my subdomain on MX and A but it is still not returning results.

 

Any ideas?