cancel
Showing results for 
Search instead for 
Did you mean: 

MAAF E-mail

Joey0027
Grafter
Posts: 63
Thanks: 4
Registered: ‎17-07-2012

MAAF E-mail

Good morning
I wonder whether anyone from PN can offer any advice on my MAAF e-mail address that I am having problems with. I have used the address without any problems now for many years but a couple of days ago I changed the password for the first time. I am now unable to login to webmail although I can login to my account using the new password. I am however unable to view e-mail when using outlook express using the new password.
Any ideas?
Many thanks.
7 REPLIES
Joey0027
Grafter
Posts: 63
Thanks: 4
Registered: ‎17-07-2012

Re: MAAF E-mail

Unfortunately I am still unable to login to my webmail on either my laptop or desktop however I have just found that I can login to webmail via my smart phone. All I have done is change my password for security reasons so am confused as to why this problem has occurred.
Any thoughts from anybody at Plusnet or MAAF?
Many thanks.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: MAAF E-mail

This probably won't be picked up until Monday so I am afraid you will need to be patient
Joey0027
Grafter
Posts: 63
Thanks: 4
Registered: ‎17-07-2012

Re: MAAF E-mail

Any thoughts anyone?
Many thanks.
Community Gaffer
Community Gaffer
Posts: 13,575
Thanks: 1,252
Fixes: 103
Registered: ‎04-04-2007

Re: MAAF E-mail

Give it another go now.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Joey0027
Grafter
Posts: 63
Thanks: 4
Registered: ‎17-07-2012

Re: MAAF E-mail

Thanks Bob, that's done the trick!  Smiley
What was the issue, obviously something to do with me changing the password?
Much appreciated.
Community Gaffer
Community Gaffer
Posts: 13,575
Thanks: 1,252
Fixes: 103
Registered: ‎04-04-2007

Re: MAAF E-mail

Yeah, the password change hadn't propagated properly. I just gave things a kick from this side.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Joey0027
Grafter
Posts: 63
Thanks: 4
Registered: ‎17-07-2012

Re: MAAF E-mail

Many thanks for the kick Bob, grateful to you. Smiley