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Lost my Plusnet mailbox.

FIXED
EmmPet
Dabbler
Posts: 24
Thanks: 2
Registered: ‎27-02-2016

Lost my Plusnet mailbox.

A couple of weeks ago, I logged in to my account. I then tried to log in to my mailbox.

My computer crashed.

The following day, I clicked on Plusnet in my 'bookmarks'. My account page came up, but the icon to get into my mailbox had vanished, and I have never been able to find it again.

Somebody else had a similar problem. I followed the instructions they had been given, and ended up in the section where my email address was listed.

I am attaching a couple of pictures.

I must get my emails back, as this is my main address for my important correspondence.

I hope you can sort this for me.

I have not had any problems with my computer since. So what caused it to crash, I just don't know.

4 REPLIES 4
Gel
Aspiring Champion
Posts: 2,247
Thanks: 270
Fixes: 26
Registered: ‎02-08-2007

Re: Lost my Plusnet mailbox.

That's why I prefer POP3 protocol over IMAP which I assume you're using. POP3 d/loads
to your PC/ whatever, and are easily backed up on my portable storage unit. Have you tried to access in the interim
via PN webmail?Huh
EmmPet
Dabbler
Posts: 24
Thanks: 2
Registered: ‎27-02-2016

Re: Lost my Plusnet mailbox.

Sorry, haven't got a clue what PN webmail is - or how to find it.

I am on POP 3.

Just found this -

 

Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Lost my Plusnet mailbox.

Fix

WebMail....Login required.

Windows 10 Firefox 107.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
EmmPet
Dabbler
Posts: 24
Thanks: 2
Registered: ‎27-02-2016

Re: Lost my Plusnet mailbox.

Thank you so much. I shall be eternally grateful.