A couple of weeks ago, I logged in to my account. I then tried to log in to my mailbox.
My computer crashed.
The following day, I clicked on Plusnet in my 'bookmarks'. My account page came up, but the icon to get into my mailbox had vanished, and I have never been able to find it again.
Somebody else had a similar problem. I followed the instructions they had been given, and ended up in the section where my email address was listed.
I am attaching a couple of pictures.
I must get my emails back, as this is my main address for my important correspondence.
I hope you can sort this for me.
I have not had any problems with my computer since. So what caused it to crash, I just don't know.
Fixed! Go to the fix.
Re: Lost my Plusnet mailbox.
to your PC/ whatever, and are easily backed up on my portable storage unit. Have you tried to access in the interim
via PN webmail?