cancel
Showing results for 
Search instead for 
Did you mean: 

Lost Mail!

forsterbalcke
Grafter
Posts: 85
Registered: 22-08-2007

Lost Mail!

I raised a ticket on the 3 October about a sharp fall in my e-mails and asking if there was a problem preventing mail from being delivered to my INBOX.
And failed to recive a satisfactory answer.
Within the last hour I have received 518 mails in my INBOX and 680 in my JUNK folder.
They were sent to me from the 29 July onwards!
Why were they not delivered when sent?
And why have they all of a sudden been delivered today?
One of these mails was from the daughter of a great guy who died in August.
I did not receive her e-mail until this evening two months after his funeral!
And only replied an hour ago.
Has anybody else had similar problems?
AND HOW CAN ONE KNOW IF MAIL IS NOT BEING DELIVERED?
Am I alone in having this problem?
Bill Forster
Dick:red Title edited as per this forum rule.
6 REPLIES
Superuser
Superuser
Posts: 11,316
Thanks: 2,748
Fixes: 22
Registered: 22-08-2007

Re: Lost Mail!

Quote from: forsterbalcke
... a sharp fall in my e-mails and asking if there was a problem preventing mail from being delivered to my INBOX.

Just to clarify, were you receiving any emails to this mailbox on this computer?  Do you have more than one email client (e.g. a smart phone or another computer) accessing this same mailbox?  Are you using POP3 or IMAP?
The problem you describe would typically be related to the email client's connectivity to the email server, however in sch circumstances, you would be unlikely to have received any mail.  Selective non-delivery by the back end systems would be most strange unless there were specific issues with your email configuration... which might have been fixed by attending to your ticket.
Superuser
Superuser
Posts: 2,728
Thanks: 429
Fixes: 5
Registered: 06-04-2007

Re: Lost Mail!

Hi
It would probably be worth posting the full headers of one of the delayed emails, with the email addresses removed.  That way we should be able to see exactly were the message was delayed.  If you don't know how to do that if you post what email client you are using (and probably the version), I'm sure someone will be able to tell you.
Thanks
Phil
forsterbalcke
Grafter
Posts: 85
Registered: 22-08-2007

Re: Lost Mail!

I am really alarmed by this.
Order if books I publish not received, old friends dying, etc
But am not too hot technically.
I use Apple MAIL on a MacBook and very occasionally while abroad, Webmail.
I have a Touch Kindle but its impossible to access Webmail successfully with that.
I have meither Smart Phone or Tablet.
Not sure wht you mean by forwarding headers but is this what you need:-
From:
Subject: Re: [SPAM] Fwd: Fwd: The internment of British civilians at Toszek (Tost) in Upper Silesia
Date: 5 October 2013 18:57:41 GMT+01:00
To: Bill Forster <venomous@holywellhousepublishing.co.uk>
This poor guy translated some mails into Polish for me and sent them off.
I have neither received his mails, or replies to them or even acknowledged his assistance.
And now needf to disentangle the mess & apologise all round
Bill
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Lost Mail!

@forsterbalcke, In the old webmail at: https://webmail.plus.net/squirrelmail/ what I use, what you need to do is open the email as normal go to the top of the email and click on:
View Full Header
and  you will see something like this:

Return-Path: <www-data@community01.servers.plus.net>
X-Original-To: *****@midnightcaller.org.uk
Delivered-To: *****@midnightcaller.org.uk
Received: from mailsa2.servage.net (unknown [10.253.0.12])
    by mailstor9.servage.net (Postfix) with ESMTP id E84E014EA8D
    for <****@midnightcaller.org.uk>; Wed, 13 Nov 2013 12:10:07 +0000 (UTC)
Received: from localhost (localhost [127.0.0.1])
    by mailsa2.servage.net (Postfix) with ESMTP id DE4121F32E5
    for <****@midnightcaller.org.uk>; Wed, 13 Nov 2013 12:10:07 +0000 (UTC)
X-Virus-Scanned: By www.servage.net - Scanning included in our services
Received: from mailsa2.servage.net ([127.0.0.1])
    by localhost (servage.net [127.0.0.1]) (amavisd-new, port 10024)
    with LMTP id PgH209AyERe9 for <*****@midnightcaller.org.uk>;
    Wed, 13 Nov 2013 12:10:07 +0000 (UTC)
X-Greylist: from auto-whitelisted by SQLgrey-1.8.0-rc2
Received: from avasout04.plus.net (avasout04.plus.net [212.159.14.19])
    by mailsa2.servage.net (Postfix) with ESMTP id 8747A1F30F7
    for <****@midnightcaller.org.uk>; Wed, 13 Nov 2013 12:10:07 +0000 (UTC)
Received: from inmx19.plus.net ([84.93.238.227])
    by avasout04 with smtp
    id p0A51m0094v3vyC010A6gW; Wed, 13 Nov 2013 12:10:06 +0000
X-CM-Score: 0.00
X-CNFS-Analysis: v=2.1 cv=C6LQl2/+ c=1 sm=1 tr=0
    a=yAisJFZk3KPCwEK12Y4XyQ==:117 a=N3xsSwsiCTWVsaoKS/4g+g==:17 a=0Bzu9jTXAAAA:8
    a=ficdhdEkR9oA:10 a=i7s4YuWtaOcA:10 a=SmgyHLTiAAAA:8 a=RyC7dXu-hAUA:10
    a=1fOgOHGA3pZhvZxkPs0A:9 a=ZCwpO1QhCsJLg3sm:21 a=gNmKMPf3zicAZE2U:21
    a=vcobeZF8zO0A:10 a=d_yLKurSFLIA:10 a=gJ_8lCvdiy8A:10 a=wPNLvfGTeEIA:10
Received: from [212.159.8.109] (helo=avasout04.plus.net)
    by inmx19.plus.net with esmtp (PlusNet MXCore v2.00) id 1VgZGn-0005uz-Lz
    for ********@dhea.org.uk; Wed, 13 Nov 2013 12:10:05 +0000
Received: from community01.plus.net ([212.159.8.142])
    by avasout04 with smtp
    id p0A41m00833s4xw010A5gP; Wed, 13 Nov 2013 12:10:05 +0000
X-CM-Score: 0.00
X-CNFS-Analysis: v=2.1 cv=C6LQl2/+ c=1 sm=1 tr=0
    a=N3xsSwsiCTWVsaoKS/4g+g==:117 a=0Bzu9jTXAAAA:8 a=ficdhdEkR9oA:10
    a=i7s4YuWtaOcA:10 a=SmgyHLTiAAAA:8 a=RyC7dXu-hAUA:10 a=1fOgOHGA3pZhvZxkPs0A:9
    a=ZCwpO1QhCsJLg3sm:21 a=gNmKMPf3zicAZE2U:21 a=vcobeZF8zO0A:10
    a=d_yLKurSFLIA:10 a=gJ_8lCvdiy8A:10 a=wPNLvfGTeEIA:10
Received: from www-data by community01.plus.net with local (Exim 4.72)
    (envelope-from <www-data@community01.servers.plus.net>)
    id 1VgZGm-0002NE-IZ
    for ********@dhea.org.uk; Wed, 13 Nov 2013 12:10:04 +0000
To: ********@dhea.org.uk
From: "Forum" <community@plus.net>
Date: Wed, 13 Nov 2013 12:10:04 -0000
Message-ID: <f3e37c58ee5f569fffd788e4f8781a61-m1040704@plus.net>
X-Mailer: SMF
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="SMF-2b1fdb9ffcb383b25a85f37c6bd00af0"
Content-Transfer-Encoding: 7bit
Subject: Topic reply: Lost Mail!

This Full Header is from servage.net where most of my sites and domains are hosted, you will get a similar looking Full Header from PlusNet's webmail.
Community Veteran
Posts: 1,612
Thanks: 22
Registered: 29-06-2010

Re: Lost Mail!

@forsterbalcke
In Mac Mail, to show header details for a single message:
Select the message, and then choose View > Message > All Headers.
Copy/Paste in to a reply, then go through the contents blanking out actual email addresses.
forsterbalcke
Grafter
Posts: 85
Registered: 22-08-2007

Re: Lost Mail!

Thanks, "Jaggies",
Apologies for delayed response but here it is:-
From:
Subject: internowanie Brytyjczyków w Toszku w latach 1940-45
Date: 5 October 2013 18:53:57 GMT+01:00
To:
Cc: Bill Forster <venomous@holywellhousepublishing.co.uk>
Return-Path:
Envelope-To:
Delivery-Date: Sat, 05 Oct 2013 18:53:58 +0100
Received: from [213.180.142.142] (helo=smtpo11.poczta.onet.pl) by inmx01.plus.net with esmtp (PlusNet MXCore v2.00) id 1VSW3C-0005z4-2f  for venomous@holywellhousepublishing.co.uk; Sat, 05 Oct 2013 18:53:58 +0100
Received: from kamilxp (87-205-130-199.adsl.inetia.pl [87.205.130.199]) (using TLSv1 with cipher ECDHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) (Authenticated sender: klimontow@op.pl) by smtp.poczta.onet.pl (Onet) with ESMTPSA id 3csbDP1M8Qz9vb4k; Sat,  5 Oct 2013 19:53:56 +0200 (CEST)
Dkim-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=op.pl; s=2011; t=1380995637; bh=KHSf78hTplD580v0eCST/yPoXSi6EeyVlvMUJ7DmYfs=; h=Message-ID:From:To:Cc:SubjectCheesyate:MIME-Version:Content-Type; b=eM96+eHtz5RHH+/4fUHVpKcR2avwrOG/xHItWS0vURUU4wDNAtglWKC8pi3WP9Bjm /i/PCMUaZI9QXxrApuvqwofkqREqIRTkcximE/h4qNjCthnSya0HwwQ5nG6YjhP8tH XNvYHbSyOXkCHMcdsLTNxC2B9VYNbseCYORyUUaw=
Message-Id: <A1038713D76049DD902DEB7A2874B666@kamilxp>
Mime-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_NextPart_000_002E_01CEC204.A0EDF490"
X-Priority: 3
X-Msmail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.5512
X-Mimeole: Produced By Microsoft MimeOLE V6.00.2900.5512
X-Antivirus: avast! (VPS 131005-0, 2013-10-05), Outbound message
X-Antivirus-Status: Clean
X-Pn-Virus-Filtered: by PlusNet MXCore (v5.00)