The history bit...
I have what could be termed as a 'legacy account' with Plusnet. It was an account running on ADSL, but t was migrated to an e-mail only account when I made a move of house to somewhere which already a broadband connection - which couldn't be dropped - and which also included renting out a house and the tennant wanted their own provision. There was a lapse of somehere around six months before I was in a position to re-establish that account in a third property. But there was no facility to re-instate that e-mail only account to one which would also carry a ADSL connection. Thus I had to open a new account. Which I have used since then. And have received the odd e-mail to the old 'e-mail only' account.
The current bit...
Plusnet still appear to be the registrant of a domain which went with that legacy account.
The website for that domain is still there.
However...
The e-mail for the legacy account and the hosted domain now appear to have vaporised. Plusnet have registered details (like home address) for the account. I have never, ever received communication either by e-mail or snail mail.
Logging into the account on the Plusnet web portal does not give any options on e-mail management, so I'm having to assume that they are silently dropping any incoming mail to the legacy account and the domain. Not that it ever received a great deal of mail. But there are some who have those addresses.
Admittedly it was a mail-only account, and there was (historically) a monthly fee for such an account. Plusnet subsequently decided to drop this charge (possibly because the overhead of managing the charges was not financially viable). I would have been happy to carry on paying, but that wasn't my decision. However I think there may still have been a contract in place.
I'm just an ever-so-slightly bit miffed.
