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Login rejected

Community Veteran
Posts: 4,853
Thanks: 121
Fixes: 24
Registered: 14-07-2009

Login rejected

Presumably some sort of server problem, it's a pity that the response always seems to suggest that the password is wrong.  
Quote
Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password in your account properties. Under Tools, click E-mail accounts.  The server responded: -ERR Authentication failed.'

Edit:  Sorry, I did not originally clarify this is not a problem with the Plusnet email server - it's an account with another provider.  I was just having a bit of a moan because I know the message frightens a lot of people into entering their password into the pop-up windows and then trying 'alternatives' when the first attempt fails to work.  There has got to be a better system. 
1 REPLY
drj
Aspiring Pro
Posts: 1,103
Thanks: 43
Fixes: 1
Registered: 30-03-2011

Re: Login rejected

My main grip about PlusNet webmail logging in is that it doesn't tell you that you have Caps Lock on (when you have) unlike other more helpful sites...