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Legacy mailbox notified full, but no messages in mailbox

GrahamD
Hooked
Posts: 9
Registered: ‎14-11-2018

Legacy mailbox notified full, but no messages in mailbox

My legacy email has been notified that it is full, but when I log on to plus net webmail, the server doesn't find any emails in the inbox - is there something wrong with the login?

4 REPLIES 4
jab1
Legend
Posts: 17,669
Thanks: 5,755
Fixes: 265
Registered: ‎24-02-2012

Re: Legacy mailbox notified full, but no messages in mailbox

Are there messages in any other of the folders - assuming you have checked via webmail?

John
Townman
Superuser
Superuser
Posts: 23,291
Thanks: 9,783
Fixes: 162
Registered: ‎22-08-2007

Re: Legacy mailbox notified full, but no messages in mailbox

Legacy email with which brand?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

GrahamD
Hooked
Posts: 9
Registered: ‎14-11-2018

Re: Legacy mailbox notified full, but no messages in mailbox

Totalise.co.uk

It now seems to be working again, but all previous emails have gone - it’s no trouble because I do have them backed up in my iMac. I just wanted to understand why it went wrong. Thanks.
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,898
Thanks: 886
Fixes: 221
Registered: ‎27-04-2007

Re: Legacy mailbox notified full, but no messages in mailbox

Hi GrahamD, it's likely that your messages were archived, I'm glad to see you have a backup but do let us know if there's anything else we can do for you. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team